RA Business Advisors

Technology

How Strong Is Cloud Security?

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Data Security

All SMEs including accounting firms have a common issue: security, with ransomware, data breaches, employee theft and scam artists becoming an increasing issue for all companies. Unfortunately, the security market is becoming more convoluted with merchants who only care about sales, as well as poorly made “silver bullets.” How do we keep our firms secure amongst all the noise? We simply have to seek out experts and keep ourselves informed.

One of the biggest debates when it comes to considering your data security is what do you use to share data? How do you share access to apps? Well, as Ping’s senior technical architect Sarah Squire explains

“the two best practices are to encrypt data when it is stored and when it is transferred. When transferring to a client, the client needs a private encryption key on their computer to decrypt the file.”

What is identity management and why do I need it?

Identity management may be a foreign concept to many of us, but this is another integral practice for securing your firm. Employing identity management means setting up identities for each member of a firm and giving them separate permissions for logging into your software.

A common solution to the use of identity management is a password manager, either locally or through the cloud. However, as Sarah Squire states “(Password managers are inferior) because a password manager is controlled by employees. You could have an employee who is a bad actor and you need to log them out of all their apps at once.”

App Stacks – The Next Step For Business Optimisation

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The future of business is digital.  This might sound like something you would hear from someone in the 90’s, but digital is taking on a whole new meaning. The world of apps long relegated to games and memes on iTunes has moved into the world of business. The positive effects on your business from having an ideal app stack are boundless. Research from Xero shows small businesses using apps grow net profit 30% faster.  

Hang on, what is an app stack? 

App stack is the name given to the family of apps you have working for your business. In the digital ecosystem it’s important to eliminate clutter. You need to make sure your app stack is set up to work efficiently for your business. When you have the ideal stack you are going to see administrative work eliminated, time saved and a foundation for success built.  

What are the ideal apps for small businesses? 

Xero – Xero is our bread and butter here at RA Business Advisors, but it’s for good reason. Xero is where everything starts when it comes to running your small business. All the apps that follow in your stack will most likely already work perfectly with Xero considering the Xero app marketplace already has over 700 apps integrated.  

Google Docs – Well-known by everyone but still an integral part of any small business, Google Docs is the go-to word processing software for those looking to save money.  

ReceiptBank – ReceiptBank allows you to scan receipts directly into Xero, simply take a photo with your phone and ReceiptBank will scan for important information and produce a handy version in Xero instantly. 

Hubdoc – ReceiptBank is the go-to app for your receipts but what about banks and online vendor receipts you have to fetch? That is where Hubdoc comes in, automatically fetching statements, bills and receipts from more than 700 banks and online vendors. 

WorkflowMAX – WorkflowMAX is exactly what the name suggests, a solution for maximising your workflow. Through WorkflowMAX you can push sales invoices to Xero, get payment confirmation, send invoices and view profitability all through one place.  

Deputy – Deputy is the ultimate employee management tool, simplifying rosters, timesheets and every aspect of payroll and time billing – all integrated with Xero. All in 1 click! 

If you want to take the next step and get a tailored app stack for your business which will work towards your goals, get in contact with us today on 07 3367 0852.

How Are You Making Sure Your Mobile Phone Data Is Safe?

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Recently, the new shiny iPhone XS and XR entered the market.Is Your Phone Data Safe

For all the Apple lovers out there, this might mean being the first to wrap your hands around the irresistibly smooth all-glass design, or finally upgrading your old glitchy iPhone to the new model.

If this is you, I’m guessing you’re focused on the opportunity to start afresh, buy a new case, clear all those apps cluttering your current device, and start playing with its new features. Right?

But have you considered the security aspects?

According to online security software vendor, Norton, the scary reality is that 978 million people in 20 countries were affected by cybercrime in 2017. In New Zealand and Australia, one in four small businesses experienced a cyber-attack or hacking attempt.

“It’s an unfortunate fact that the impact of cybercrime is a reality for all businesses,” Xero Head of Security, Paul Macpherson, said at the recent Xerocon conference in Brisbane. “We continually remind all of our customers – small businesses, accountants and bookkeepers – to take precautions to keep their data safe from hackers.”

Sure, you’ll be eager to try the cool Face ID feature and of course you wouldn’t dream of breaking your shiny new phone. But are you mindful of how you’ll keep its contents safe too?

Obtaining a new phone is the perfect opportunity to get everything set up correctly right from the start. And if you don’t plan to upgrade your mobile phone, there’s no time like the present to make changes.

Are you too relaxed with your data security?

While many of us are looking for convenience of easy-to-find or easy-to-remember passwords, in reality you’re making yourself vulnerable to digital identity theft.

Xero Head of Industry, Matthew Prouse, says “the biggest mistake people make is keep highly confidential information in their phone, such as in ‘Notes’ or disguised as a contact. You’re walking around with a pocket of very sensitive data.”

Prouse recommends that you do not –

·         Add passwords and pin codes to the ‘Notes’ app

·         Try to disguise passwords, bank account numbers or your tax file number as phone contacts

·         Choose obvious passwords (such as your date of birth or cat’s name) that even your kids can work out

·         Replicate the same codes everywhere (such as your bank account pin)

·         Allow your computer or phone to automatically save passwords

·         Hand over old mobile phones to your kids without clearing all sensitive data first

Think about the worst case scenario: your phone gets stolen. For many of us, this doesn’t just mean losing a device. It also means losing passwords. And your digital identity.

Every day, there are reports of email accounts being hacked, phishing emails being sent with the aim of collecting credit card details and bank account numbers, and credentials stolen from one website and then used against other sites to see if username and passwords have been replicated.

Macpherson says over 80% of breaches occur via stolen or weak passwords, with email as the primary method of attack. So it’s highly important to keep sensitive employee and customer data safe via modern security practices, especially while running a sustainable and trusted modern business.

How can I improve my phone security?

Now is the time to brush up on your security awareness.

Prouse recommends utilising apps such as LastPass and Google Authenticator for encryption and a second layer of security for important business and personal websites. However, you can’t just download them and consider yourself completely covered.

“As a business owner, your smartphone itself needs to be safe and secure too,” says Prouse. “Make sure there is a fingerprint scanner, facial recognition, and good password security.”

And when it comes to passwords, Prouse suggests thinking outside the box.

“You might like to check out Stay Smart Online for some good tips and policies around passwords. Don’t just use your date of birth, postcode, or banking pin numbers. Pick random numbers; the authorisation apps will remember them for you.”

It’s also key to remember that if you have an existing authenticator app setup on your old phone, you need to set it up on your new device before disposing of your old one.

So if you’re getting your hands on the new iPhone X, take some time to set up the security as a priority. Because, admit it, downloading Instagram was otherwise first on your list!

Utilising the Xero App Marketplace to Save You Time

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Time saving for small business has always been the focus of Xero, with over 700 apps on the marketplace to make Xero save you even more time. With so many apps it can be overwhelming, but there is no need to worry about which ones are best for your business as each app is reviewed by users – no room for bias! 

Xero app marketplace

Research has shown small and medium businesses who use cloud apps grow revenue 30% faster!

There are four key areas that Xero apps help businesses exceed in 

  • Project visibility and delivery: Achieve real-time views of projects that give you meaningful insight into how work will be completed and the impact on bottom line. 
  • Managing cash flow: Make sure your cash flow is healthy by realising revenue and settling bills efficiently 
  • Improve customer relationships: Generate new business through acquiring new clients as well as growing existing client revenue 
  • Managing people: Improve your processes to attract, retain and develop the right staff 

What are the best apps on Xero?

Let’s take a look at a restaurant business with a single storefront for example.

All of their accounting and payroll are processed through Xero, they also use apps to streamline point-of-sale, invoicing, and rostering.  

Vend

Vend provides a database of products which can be used to view profitability against wages and other expenses, opportunities to see sales, payments and posted stock orders as well as plenty of tools to analyse loyalty programs.  

Receipt Bank provides a one-stop automated solution for all supplier invoices to be deposited. Using your mobile device you can easily upload invoices through simply taking a photo. Receipt Bank automatically scans for GST and all other relevant information. This is all automatically uploaded to the cloud and transferred Receipt Bankinto Xero.

Deputy provides rostering software that all employees can easily use for time-sheets as well as processing leave and issuing rosters. Employees automatically receive messages whenever there is a roster change or associated changes. This app also allows you to easily juggle rosters in the case of an absent employee or spur-of-the-moment sick leave.  

You don’t need to worry about juggling between apps as all of these are integrated into Xero. Even better, these are all scalable, a store expanding to multiple stores can easily use Deputy to manage multiple stores, for example. 

But what if you don’t have a physical store?  

If you are thinking that maybe Xero might not be for you as you don’t have a retail business, there’s still value for you if you are operating a trade business for example.  

Through apps such as Tradify, tradies can manage jobs across multiple vehicles and process each job quickly through Xero. Through Tradify, a trade business owner can link their vehicles to employees, assign jobs, process billing for each vehicle and process payments for their employees – all through one app. Business owners can view all of this information through Xero at the end of the day, automating the things you don’t want to do and providing information you want all in one place.

How do I set this up? 

If you are already an avid Xero user, jump on the app marketplace and have a look at the highest rated apps. Otherwise, if you want to take the guesswork out of integrating apps – give us a call! We understand the importance of time and can set up your business with Xero and associated apps using the method that suits you best. We pride ourselves on providing you with knowledge and advice to incorporate Xero into your daily life without any hassle. Apps such as Tradify offer automation opportunities within Xero that truly change how you work, book a meeting with us now and see which apps would benefit your business!

Xero Up Their Game With Acquisition of Hubdoc

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Xero acquires HubdocXero’s vision for the workplace is focused on providing code-free accounting, and the platform has taken huge steps towards this with the acquisition of Hubdoc. Hubdoc is an automated data capture solution for real-time financial data that verifies and organises data from over 700 financial institutions.

With this acquisition, Xero adds streamlined data collection and classification to its arsenal, complimenting Xero’s “financial web” strategy. Integration between the two services is currently surface-level, but deeper integration is promised for the future. This acquisition follows the recent partnership between Xero and Gusto to deliver full-service payroll. Xero and Hubdoc are currently dedicated to further enhancing the AI and machine learning features of Xero.

For businesses this development is very exciting, as cloud-based accounting solutions continue to change the face of accounting, Xero has been a frontrunner. With this acquisition, the Xero platform continues to increase in ease and accessibility, enabling businesses to offload bookkeeping completely as all documents are available in one central location.

Collaboration is one of the biggest benefits of using Xero; the ecosystem of the platform allows users to pick and choose from endless tools to suit their needs. Whether you are doing your own accounting, or an accountant delivering value to your clients, the Xero marketplace has tools for everyone. At RA Business Advisors we are passionate about small businesses utilising Xero; if you would like to learn more about how Xero and Hubdoc could benefit your business, get in contact with us today!

Mid-Market to See Xero and Intuit Enter Arena

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Xero and Intuit to enter mid-marketAs the roll-out of Single-Touch Payroll sweeps across Australian businesses, MYOB Premier have decided against adding relevant services to their platform. This has given Xero and Intuit incentive to enter the mid-market, but is it worth your time?

Hang on, what is the mid-market?

The mid-market consists of the 50,000+ businesses in Australia with more than 20 but less than 200 staff. As well as more than $3 million turnover and three or more users of the core business system. This is a market currently dominated by MYOB, but soon to be contested by Xero and Intuit.

Why would I want to use Xero or Intuit anyway?

These platforms have been game changers for small businesses, offering a cloud-based platform which is constantly updating to include support for the future. Technologies such as machine learning, bank feeds, as well as well optimised user interface are huge selling points of Xero. However, to many these options are only available to small businesses with Xero or corporate level businesses with Workday. This is where the mid-market jump for Xero and Intuit comes into play.

Why isn’t the mid-market using these platforms now?

One of the main reasons cloud software hasn’t penetrated the mid-market is because of fear and cost of change. The majority of companies using MYOB do so because they doubt smaller software can perform, and fear the cost of corporate platforms. But this is not the case, as more businesses are realising Xero can match and exceed the performance of MYOB, as well as offering more features at a lower price point.

How Can Accountants Use Blockchain To Step Up Their Game?

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The buzz is continuing to grow across the business world for Blockchain, and we have written about it in the past, but how can accountants use Blockchain to streamline their work?

Wait, how does Blockchain work again?

Put simply, Blockchain removes the need for storing your own transaction records through creating an audit trail on “blocks”. These blocks are public and can be accessed/maintained by all parties involved in a transaction. The audit trail of a transaction builds as more information is added, blocks are encrypted to ensure privacy breaches don’t occur. Once a block is verified and added to the Blockchain. These can’t be manipulated by others but can be corrected by those involved.

Isn’t Blockchain only useful for cryptocurrency?

Cryptocurrency brought this technology into the zeitgeist, but these applications are just breadcrumbs of what Blockchain is capable of. The motivation for the use of this technology is secure and easy exchange of information between parties. These are very important capabilities when exchanging Cryptocurrency, but also useful for accounting and bookkeeping.

Why should I care about Blockchain?

Reports from the World Economic Forum suggest 10% of global GDP will be stored on this technology by 2025. Universities are offering courses in Blockchain, the next generation of accountants will be masters before they even enter the workforce. To put it simply, Blockchain is here to stay and is growing in importance.

How is this going to change accounting?

Because transaction information is entered into “blocks” and securely stored, there is no need for parties to keep their own records of transactions. However, there may become a triple-entry system, where transactions would be entered into both the Blockchain and each party’s ledgers.

Blockchain eliminates the need for auditors to verify transactions, this means accountants will no longer have to reconcile and process transactions as parties can record and share information independently. Standardisation also allows auditors to verify large portions of data automatically, saving time and costs for audits. This marks a shift in the workflow of accountants, through shortening the process of verifying information, this opens up other opportunities.

This technology can be used to improve the integrity of electronic files easily through generating a hash string of a file. Hash strings are electronic fingerprints of files which can be compared once timestamped into a file.

Hashing blockchain

What changes are we seeing right now?

Robert Massey discussed the boom of Cryptocurrency business for accountants at the Accounting and Finance Show. As governments around the world develop better tax guidelines and recognition for Cryptocurrency, tax professionals will see more business.

Massey also discussed the idea of ‘smart contracts’ using Blockchain to embed contract details into third-party sources. For example, a contract where an invoice will pay for itself after checking delivered goods are received based on specifications and presence of funds in a company’s account. At the moment, ‘smart contract’ technology is being used in the legal industry, but the applications are wide spreading.

 

There is a lot of business in Blockchain, start to develop your knowledge now so you don’t get left behind

Blockchain spending

Artificial Intelligence – The Future of Finance

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Artificial Intelligence – The Future of Finance

If someone said the letters AI to you 20 years ago, you would think they were insane. The prospect of artificial intelligence never seemed real but since the technology era really took off, AI is a reality, not just a dream. Each and every day we are subject to artificial intelligence, from auto-correct on phones and computers to Siri and Google assistant on your smartphones.

The corporate giants are investing heavily in AI because they know it’s not the future anymore, it’s the present. AI provides so many possibilities that us mere mortals never thought possible, that’s why our absolute favorite corporation – Xero are investing heavily in this transformative technology. Unfortunately, as with all technology advancements, there are misunderstandings and massive concerns. Does Skynet ring a bell, anyone?

The Difference Between AI and Machine Learning

AI concept creator John McCarthy explains AI as: “every aspect of learning or any other feature of intelligence can in principle be so precisely described that a machine can be made to simulate it.” This definition moves away from the concept of ‘thinking machines’, as we’ve seen in the Blockbuster  ‘Terminator’. The definition of AI varies based on the goals corporations are trying to achieve.

Machine learning is a data analysis technique that teaches computers to learn from experience. Machine learning uses both supervised and unsupervised learning to predict future outputs and find patterns or structures within input data. Machines use learning algorithms to ‘learn’ information directly from data without relying on predetermined equations as models.

Google Assistant

Tech Mogul Google has always been the forerunner with technology, especially with the release of the small but powerful Google home. Google home utilises the intelligent and responsive google assistant that you can find on any 2016+ Android or Google smartphone. This tiny inexpensive gadget sits anywhere in your house or office and provides you with a whole myriad of features, including but not limited to: playing music, sending directions, providing weather and traffic updates.

Appointment Setter

Even though Google is absolutely obliterating the AI market with Google assistant and Google home, they are furthering this development even more. Enter stage right, the Google Duplex. What is Google duplex? Another step in the direction of advanced AI. Google Duplex is an appointment setter, not an online one mind you, but Google Duplex actually calls the restaurant or hairdresser that you want to book at.

The Backlash

Unfortunately, this new technological advancement has prompted concerns about the ‘fate of the human race.’ In a nutshell, people are worried that we are playing with fire and are about to get burnt. Some claim Duplex is not only strange but completely unethical whilst others are applauding Google for this massive feat. I don’t want to imagine how many man-hours went into accurate speech recognition. Those against the innovative technology said it was immoral for the robot not to identify itself prior to booking the appointment. Google has since given in to these demands and will avoid the assistant ‘deceiving’ humans when setting appointments by identifying itself as a robot to the recipient.

Will AI Affect the Way I Work?

Because of the second payments directive PSD2, significant changes are coming to the accounting industry (significantly good that is). Finally, the big banks won’t be allowed to hold onto user data, this vital information can now be shared (with user permission) to third parties. What does this mean exactly? Management accountants and business advisors will be able to utilise businesses’ banking and account records to accurately predict data and turn towards intelligent cashflow.

 

Why You NEED an Online Presence to Succeed

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Social Media

Prior to the technology boom, everyone found businesses in the yellow pages. Unfortunately, these days’ local listings, newspaper advertisements, and any other print medium just won’t cut it. No matter how amazing your business or product is if you aren’t online, you are invisible. Having an online presence can make or break a small business.

The Why

If people are able to find you through a quick google search, google maps or a social media campaign, then you are on the radar. Just being seen isn’t enough, just like the cliché ad you hear at Southbank Cineplex “don’t just be seen, be heard.” Having an up-to-date website is as important as having one in the first place. It’s not only beneficial for yourself (avoid negative reviews) but also your customers.

When I mention an up-to-date website I don’t mean a complete overhaul once a month to the excess of thousands of dollars but instead, I mean a little sprucing up. Content should always be updated, especially if you change address, prices, or even the business name. Time dedicated to creating an online presence is time well spent, especially for small business owners.

 

Online - Why?

Here are the top reasons to increase your online presence:
  1. Become More Accessible – enhance your online presence to stay ahead of the competition. You don’t want a potential customer to pick your competitor over you, so why make it easier for them too?
  2. Cast a Wider Net – these days there are hundreds of social media applications, groups, and even advertising platforms (all thanks to the internet), so why not use them to your advantage? Let the customer come to you, instead of going to them.
  3. Build Consumer Relationships and Trust – reviews will be your next best friend. You have the ability to reach out to unhappy customers and avoid your name being dragged through the mud. Positive reviews can enhance your business in the public eyes. If you can maintain at least 4 stars on Google, Facebook, or the like – you’ll maintain an online presence.
  4. Effortless Marketing – consumers can browse your products, hours of operation, and much more important information with the click of a mouse.
  5. Find What Works and What Doesn’t – easily see the effects of a marketing campaign, track website traffic, and social media statistics. Every inch of your online presence can be measured, thanks mostly to Google Analytics.

 

The How

  1. Create a visually appealing website – with up-to-date information and working links
  2. Create a Facebook and Twitter account – these will give you access to not only a new audience but also allow you to share any news, events, or discounts with the click of a button
  3. Search Engine Optimisation (SEO) – focus on important keywords that relate to the information on the webpage (needs to be done for each webpage). This allows Google to pick up said keyword without the use of advertisements. Essentially allowing potential customers to find your site without relying solely on paid advertising
  4. Hire Someone – you don’t need to hire a university graduate, in fact, you’re better off hiring someone studying marketing or advertising to work either one or two full days a week. This will increase your marketing budget but will be better utilisation of your time. They can complete all your marketing tasks, keep your social media and website up to date, and work on both SEO and AdWords. This means you don’t have to pay hundreds of dollars a month to multiple companies to stay relevant

Conclusion

Building an online presence doesn’t have to be rocket science, there is an entire wealth of technology just one search term away. Create blog posts, maintain your website, utilise social media, and your marketing will be far more effective.

Security – The Endless Dilemma

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Internet security

 

In this day and age, nothing takes precedence more than security. When I say security, I’m not talking about locking your front door or installing a home security system. I mean keeping your account and business information secure and encrypted.

Attention-grabbing headlines relating to online scams, hacks, or viruses are endless, we are constantly trapped worrying that our secure data is being uploaded to someone halfway around the world. Despite these endless stories, the internet is still safe for businesses – provided you take necessary precautions.


Information Matters

No matter what hard drive you use, IT guy you’ve got on speed dial, or how locked tight you keep passwords; your valuable information is NOT safe. From accidentally spilling your morning coffee, to a virus infecting your system and stealing all your valuable information.

Viruses have been plaguing computers well before illegal downloads occurred. In fact, computer viruses (or worms) first began in 1971 with ‘The Creeper Virus’. The first worm was simply an experimental program that became self-replicating, and an anti-virus program was created to remove it. Whilst virus and anti-virus are considered quite yin and yang, security packages just won’t cut it when a hacker wants your information.

To defend against these notorious criminals you don’t need to hire a professional anti-hacker for combating worms, you simply need to move your accounting to the cloud. The cloud replicates your data in different locations to make sure it’s both secure and available when you need it. Not even a natural disaster can affect your accounting data.

Your decision

If you’re thinking about moving your accounting the cloud, look no further than Xero. Security is the top priority and Xero takes every measure to ensure your information stays safe. You won’t need to research what cloud company to join, as Xero has done their due diligence and already utilize a secure and reliable company.